High standards of consumer protection and transparency vital in retirement housing
ARCO believes in high standards of consumer protection and transparency and has consistently held our members to a high standard in these areas through our rigorous self-regulatory assessment framework.
Platinum Skies is not (and has never been) a member, partner or affiliate of ARCO, and is not an Approved Operator under the ARCO Consumer Code.
The allegations in Today’s Times highlight the absence of sector specific legislation in the UK, which is something ARCO and its members have consistently called for. We believe that the recently announced Government Task Force on Older People’s Housing should make consumer protection a key priority when it meets later this month.
