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Suppliers Directory

Welcome to the ARCO Suppliers Directory. Please find below a list of specialist suppliers to the retirement community sector.

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Castleoak_logo

With 30 years’ experience working exclusively in the care and retirement living sector, Castleoak has built an award winning reputation for successful project delivery for care homes, extra care and retirement apartments, care villages and specialist care schemes across the UK.

Castleoak is one of ARCO’s Premier Partners.

Construction

Development

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Nicol Thomas is a well established multi-discipline professional practice delivering architectural design and project management services nationally. In the last 20 years Nicol Thomas has delivered over 1000 units in extra care/close care housing and over 3500 apartments in 18 retirement villages up and down the country.

Nicol Thomas is one of ARCO’s Premier Partners.

Architects

Surveyors

Octopus Healthcare logo

At Octopus Healthcare, we believe better buildings can make a real difference to people’s health and wellbeing- at the times in life when they need it most. We’re raising the standard of healthcare environments across the UK and Ireland by investing and developing Primary Care Centres, Care Homes and Retirement Villages. Our mission is to transform healthcare through investment and development that put people and communities at the heart of the healthcare experience.

Octopus Healthcare is one of ARCO’s Premier Partners

Primary Care

Care Homes

Retirement Villages

Development

Healthcare Infrastructure

One Fell Swoop

New to the UK, but not to the sector, One Fell Swoop have designed, marketed and sold more than A$6 billion of retirement living developments in Australia. Now open for business in London, their experienced Chief Executive is available to showcase their services and discuss how they can grow your business.

One Fell Swoop is one of ARCO’s Premier Partners

Research & advisory

Services & care

Product design

Marketing & advertising

Sales

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Trowers & Hamlins has a leading practice in health and social care advising investors, operators, local authorities, the NHS and developers on buying or selling, establishing, building and managing care services. They combine core legal practice areas with an understanding of legal and regulatory frameworks and market drivers.

Trowers & Hamlins is one of ARCO’s Premier Partners.

Legal services

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Acuity Legal

Acuity Legal is a specialist commercial law firm, with an entrepreneurial spirit, operating throughout the UK. Acuity offers a partner-led service and has a strong track record in providing advice, transactional services and business support to organisations operating in the housing and healthcare sectors, including retirement community and care home operators.

Legal services

Adlington logo

Award winning Adlington create luxury retirement developments, offering 24-hour on-site care and support. Features include 1, 2 and 3 bedroom apartments for sale, together with a range of shared areas including table service restaurants. All developments implement design features specifically to assist older people, yet are modern and contemporary.

Retirement apartments with care

Developers

In house design and technical teams

Anthony Collins

Market leading legal experts in social care. Experienced full services advisors to social care operators on procuring, funding, building and running care services. The firm also has specialist advisers in governance, CQC issues, regulatory, employment, disputes, pensions, IP and corporate.

Solicitor

Social care

Development

Construction

Procurement

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At apetito we are proud to supply meals that are tasty, nutritious and crafted with care by our chefs using high-quality ingredients. Our meals don’t just meet dietary needs, they promote well-being by turning an everyday meal occasion into a stand out dining experience. And out market leading customer service means you’ll be supported by us every step of the way.

Well-being

Dining

Catering

Meals

Ingredients

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Arcadis is an award winning, multidisciplinary consultancy. Our integrated services include project and cost management, employer’s agent, planning, building surveying, clerk of works, principal designers.

Project & Cost Management

Built Asset Consultancy

Town and Country Planning

Principal Designers

Architecture & Engineering

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A South West London based chartered architectural practice with expertise in providing specialist housing for older people and people with disabilities and special needs. We offer a personal and professional service with an emphasis on high quality sustainable buildings meeting our clients’ brief in terms of budget, building function and timescales.

Architecture & Planning

Retirement Housing

Extra Care Housing

Assisted Living Accommodation

Dementia Design

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Assael Architecture is an award-winning practice providing urban design, architectural and interior design services to a range of developers, institutional investors and local authorities across the UK.

With a contextual and research-led approach, our designs respond to people’s needs to create attractive developments that foster strong communities over the long term.

Architects

Later living

Housing

Creating communities

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Property Finance is a key element of our business. Our experience and understanding allows us to be open-minded, positive and pragmatic in structuring deals. Over the years we have established a strong reputation for our specialist knowledge and expertise in financing both construction and investment transactions. In addition to retirement communities and care homes, we finance transactions across other property sectors including: residential, mixed use & commercial properties and student accommodation.

Development finance

Term debt

Bespoke solution

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BDO is a leading accountancy, tax and business advisory firm acting for developers, operators and investors of retirement and care homes on tax structuring, assurance, corporate transactions and their dealings with HMRC. We also act for 11 of the G15 housing associations.

Exit fees

Deferred fees

Audit

Tax

Accountants

Bevan Brittan

Bevan Brittan advises a range of private, public and third sector organisations in the healthcare market from property developers and funders to independent health and social care providers and NHS organisations. We have been consistently ranked by the Chambers UK Guide as a leading firm in healthcare.

Law

Compliance

CQC

Care

Employment

calfordseaden

calfordseaden is an award winning, multidisciplinary consultancy. Our integrated services include architecture, building surveying, civil & structural engineering, clerk of works, employers agent, health & safety risk management, M&E engineering, project management and quantity surveying. Our core vision is to be the trusted provider of high quality professional service.

Architecture

Surveying

Engineering

Health & safety

Consultancy

Carter Schwartz

Carter Schwartz is a boutique consultancy providing an innovative range of human capital solutions for the independent health and social care markets.

Differentiated by knowledge and networks, no other consultancy is as acutely connected with a proposition underpinned by such in-depth sector understanding. Our consultants have run care businesses themselves… now there’s a thing.

Specialist health care recruiters

Executive search

Chair / exec / non exec positions

Value adding placements

Unrivalled expertise

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Carterwood is a specialist chartered surveying practice and operates exclusively within the long-term healthcare market.

We are a dynamic and fast growing business, aiming to provide a different and more bespoke business perspective for our clients. We provide our property advice through three complementary divisions: consultancy, valuation and agency services.

Chartered surveyors

Agents

Consultants

Valuers

Healthcare specialists

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Caterplus, part of the Elior Group, are the UK’s leading specialist catering and hospitality service provider to extra care schemes, independent living developments, assisted living schemes and retirement villages. We operate restaurants, bars, bistros and coffee shops using high street style brands tailored specifically for your development.

Catering

Hospitality

Food

Restaurant

Bistro

Charterpoint

We specialise in developing independent, assisted living accommodation and care homes.  We work with leading operators in the private and not-for-profit sectors and RPs, building lasting relationships based upon mutual benefit.  Our development locations include suburbs, urban extensions, large villages, brownfield/greenfield/complex i.e. flood risk sites and large mixed-use schemes.

Development – sites and turnkey

Senior living

Independent and retirement living

Assisted and extra care living

Joint ventures

Christie & Co logo

Christie & Co has the largest team of advisory and transactional professionals advising on all aspects of healthcare properties and operational real estate. Our consultancy and valuation advisory capability leverage off our market leading data analytics system. We have been actively involved in the development arena providing advice on a wide range of new care home, extra care and care village development schemes.

Transactional & advisory services

Market and need analysis reviews

Operational benchmarking

Valuations

Development & investment advice

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CMS

Ranked as the world’s 6th largest law firm by lawyer headcount and 6th largest in the UK by revenue, CMS can work for you in 42 countries from 74 offices worldwide. Globally 4,500 lawyers offer business-focused advice tailored to our clients’ needs, whether in your local market or across multiple jurisdictions.

We are well known for our cutting edge Real Estate advice to the independent health and social care sectors. Whether you are investing, developing or seeking to effectively manage your assets, we can provide the full spectrum of Real Estate services.

Legal Services

Real Estate specialists

Healthcare sector expertise

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ColladoCollins is a London based practice providing architectural and masterplanning services. The practice operates across several sectors, combining a strong design ethos with sound technical strength through every stage of the design process.

Architecture

Masterplanning

Housing

Later Living

Retirement Living

Colliers Logo

Colliers International is one of the UK’s top real estate advisory organisations, employing around 800 people in 14 offices throughout the UK and Ireland. Our specialist healthcare team of chartered surveyors, agents and consultants are active in all aspects of healthcare, retirement communities and medical properties, from individual units to UK-wide and European portfolios.

Chartered surveyors

Healthcare specialists

Valuation

Consultancy

Agency

Conaghan

Corporate finance advisory for healthcare and healthcare real estate. Authorised and regulated by the Financial Conduct Authority.

Real estate

Debt

Equity

Retirement

Care

Cushman & Wakefield logo

Cushman & Wakefield is a global property advisor with offices in over 250 cities. Our UK Healthcare platform was launched in 2016, bringing together some of the most experienced property professionals to offer a full range of property consultancy services. From a standing start on 1 April we have advised on over £1 billion of assets.

Valuations

Transactions

Property advisory

Development consultancy

Asset management

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EAC runs the website www.HousingCare.org which profiles all retirement housing developments in the UK and underpins its unique and independent housing options advisory service to the public. It also provides stats and data on specialist housing and, in partnership with the Housing LIN, maintains [email protected], a strategic housing appraisal tool for organisations and professionals working across the public, private and third sectors.

Retirement housing

Retirement communities

Assisted living

Extra care housing

Retirement villages

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ENS has 28 years of experience as a manufacturer and supplier of leading assistive technology to retirement communities. ENS has recently released the InfoNet Console, the UK’s first touch screen emergency call and village services portal.

Assistive technology

Speech neck pendant

Touch screen console

Leading technology

Smart watches

Faithful+Gould

Faithful+Gould is a world-leading integrated project and programme management consultancy. Our unique ability to integrate our worldwide core services of cost and commercial management, project management, programme management, asset management and project controls delivered with intellect, innovation, positive thinking, problem solving capability and constructive interrogation, ensures we achieve the right solutions for our clients’ needs.

Cost consultancy

Project management

Health and safety

Asset management

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Gowling WLG is an international law firm with over 1,400 legal professionals in 18 cities worldwide. Offering an all-encompassing legal service we advise owners, operators, investors, suppliers and regulators operating in the care, housing and healthcare sectors. Understanding more than just the legal issues our experts cut through the jargon to deliver succinct, accessible advice helping clients to navigate the complexities of the health and social care system and achieve their objectives.

Legal Services

Real estate development & investment

Mergers, acquisitions & investment

Specialist due diligence

Regulatory risk management

Print

HCL Marketing is a full service creative marketing agency with over 20 years experience in the retirement property sector. We offer the complete range of marketing services including marketing strategy and branding; advertising and direct mail; web and digital design; design for print and print management; viral and new media.

Marketing

Design

Advertising

Direct Mail

Branding

Health Metrics

Health Metrics are an international company that provides eCase a system for coordinating care and service delivery for independent living schemes and retirement communities.

Management software

Care management software

Rostering system

Scheme management system

CRM system

Henley Healthcare Investments

Henley Healthcare Investments is a leading private housing fund with significant capital available to invest in the provision of specialist accommodation. Working with a large number of existing care operators, local authorities and housing associations, we are committed to the provision of high quality sustainable accommodation in our chosen markets.

Development

Healthcare specialists

Affordable housing

Supported housing

Retirement communities

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HPC

Healthcare Property Consultants is an award-winning, independent firm offering specialist advice and services to those operating and investing in the healthcare sector throughout the UK. This includes care homes, retirement communities, independent hospitals and new developments. Our services include the sale and acquisition of property and businesses, valuation, strategic advice, business appraisal and feasibility studies.

Property consultants

Agents

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HUR

HUR (from Finland) provide air-resistance (pneumatic) strength-development equipment designed for older-adults, and with the option of including ‘Smart’ technology to ensure that everything is automated and measured.

Since 2011 Public Health Guidelines have recommended at least 2 strength (and challenging) balance training sessions per week for over 65’s.

Active ageing

Seniors exercise

Evidence based training

SmartTouch

Strength training

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Ian Williams is one of the UK’s leading property services companies. It is at the forefront of providing services to the built environment with particular expertise in senior living, care facilities and housing.

Maintenance

Painting

Refurbishment

Repairs

Adaptations

IBI

IBI Group is a globally integrated architecture, planning, engineering, and technology firm. For more than 40 years, our dedicated professionals have helped clients create liveable, sustainable, and advanced urban environments.  IBI Healthcare+ is our wellness practice, a collection of designers and thought leaders focused on improving mental and physical wellbeing; at home or in the community.

Architecture and planning

Technology and systems

Evidence based design

Research and advisory

Housing for wellbeing

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Irwin Mitchell provides legal advice to a wide variety of clients who rely on our commercial approach and ‘can do’ attitude.  We deliver a quality, partner led service to retirement living organisations; working alongside management teams to deliver, manage and operate their facilities through the rapidly changing legal landscape.

Legal services

Real estate

Planning

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JLL

JLL combines full property services from land and development to management with proven transactional acumen to deliver outstanding results for clients. As part of the Alternatives group, the team can leverage our colleagues in residential investment, student housing and affordable housing to deliver you innovative and market leading advice.

Land, planning & development

Affordable housing

Project management & construction

Valuation & advisory

Full corporate finance and transactional services

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A leading provider of retirement financial solutions and advice, including annuities that pay a guaranteed income for life, care funding plans that remove the uncertainty of paying for long-term care, and equity release that helps you access your property wealth.  We’ve helped over 500,000 customers achieve an improved retirement.

Guaranteed income for life (retirement annuities)

Lifetime mortages for equity release

Regulated financial advice

Care funding plans

Customer service

LaingBuisson

LaingBuisson, the leading healthcare intelligence provider, has been serving clients in health and social care for over 30 years. The chosen provider of data on the UK independent healthcare market to the Office for National Statistics, we support our clients by providing market intelligence, consulting and data solutions.

Market intelligence

Data solutions

Consultancy

Healthcare

Social care

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motive8 provide a full turnkey solution to health and wellbeing. We work right from design stage of a concept and develop it through to the supply and installation phase. We can also offer maintenance and management of residential, corporate and hotel leisure facilities.

Gym

Spa

Design

Consultancy

Swimming pool

Print

Pollard Thomas Edwards specialises in the creation of new neighbourhoods and the revitalisation of old ones. Our projects embrace the whole spectrum of residential development and the other essential ingredients which make our cities, towns and villages into thriving and sustainable places: schools and nurseries, health and community centres, shops and workspaces, places to recreate, exercise and enjoy civic life.

Architects

Third age housing

Cohousing

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Pozzoni is an innovative architectural practice, established in 1983. From our offices in Manchester and London we deliver projects across the UK. Our award winning designs have given us a breadth of experience across the full range of senior living: retirement villages, assisted living and a recognised expertise in dementia design.

Architects

Principal designer

Retirement villages

Assisted living

Dementia design

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PRP

PRP is a long-established architectural firm with over 100 awards to its name. As the UK market leaders in the field of specialist housing and care, our award winning team works with housing associations, charities, local authorities and private developers. Our projects range from small specialist dementia care homes to large retirement villages offering a range of tenures.

Architects

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Saga is the UK’s leading provider of insurance, travel, personal finance and healthcare products and services tailored to the needs of the over 50s. With 10.6m contactable names on our marketing database and experience in operations, hospitality and private care, we are a unique full service retirement village partner.

Site operations

Care provision

Sales & marketing

Consultancy

Print

Saunders Boston Architects provide architectural services from inception to completion, including feasibility studies. Our specialist team is delivering private and publicly funded specialist care and retirement developments from £1m to £50m+. Director Darren Heffer sits on the Housing LIN steering committee and is an Extra Care Strategy Panel member.

Extra care housing

Retirement communities

Continuing care

Care villages

Dementia

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Savills Retirement Living offers a one stop service to developers, operators and funders within the retirement sector. We provide valuation, demographics, planning, sales and marketing agency and consultancy, assisted move, part exchange, viability, site finding and land sales, and management and operations across the retirement development process.

Sales

Land

Demographics

Planning

Valuation consultancy

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A forward-thinking development, marketing and sales organisation with a diverse range of clients including: housing associations, local authorities, developers and registered charities.

With over 25 years’ in new build property sales; our expertise and knowledge of the property market includes sales and letting of various product and tenure, including the senior living sector.

Market research & analysis

Development appraisal

Planning, design & specification

Marketing & sales strategies

Demonstration & handover

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BNP Paribas Real Estate has recently acquired Strutt & Parker. Strutt & Parker is the UK’s largest independent property partnership, with a network of offices throughout England and Scotland. S&P have over 10 years experience providing consultancy / agency across the spectrum of healthcare real-estate sectors including: care homes; retirement living; assisted living; supported living; mental health; GP surgeries; hospitals.

Chartered Surveyors

Healthcare Specialists

Investment Acquisition and Disposal

Leasing Advice

Development Funding/Planning

Tetlow King

Tetlow King Planning Ltd is a leading town planning and development consultancy operating nationwide.

We provide professional advice to a range of clients across the public and private sectors with experience in planning for all types of development, with particular speciality in retirement and care schemes.

Planning

Site appraisals

Use class justification (C2 vs C3)

Research

Strategic promotion

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TLT

TLT is an award-winning law firm with offices in London, Bristol, Manchester, Glasgow & Edinburgh. TLT provides a full range of legal services to businesses, organisations and the public sector involved in housing for older people and the care and support sector. We advise operators on social care issues, regulation, health and safety and employment as well as dealing with the sale, purchase and  building of new housing with care. We understand the legal and regulatory challenges facing operators in this sector and the importance of the full integration of the supply of care and support alongside good quality housing.

Legal services

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We provide a complete and professional service from conception to completion, including design, masterplanning and delivery. Our core specialism is in urban regeneration but we have built a strong client base across a diverse range of sectors including care, leisure, retail and residential with project values up to £40m.

Architecture

Care