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Audley CEO Nick Sanderson elected as new ARCO Chair at annual retirement community sector event

  • Nick Sanderson, Founder and CEO of Audley Retirement, elected as new Chair of ARCO
  • Bank Leumi (UK) sponsor the annual ARCO member event, showcasing their commitment to the retirement community sector

At their AGM on 12 October 2017, ARCO members unanimously elected Nick Sanderson, founder and CEO of Audley Retirement Villages, as Chair of the ARCO Board of Directors. Nick has spent the past 30 years growing and developing Audley into a successful company providing high quality, luxury retirement villages across the UK, and is now spearheading the company’s expansion into the middle market under their new Mayfield brand. As a founding member of ARCO, Nick has a strong commitment to ensuring that the sector is ahead of the curve in providing the highest standards of service to their residents. Jane Ashcroft, Chief Executive of Anchor, was unanimously re-elected as ARCO’s Vice-Chair.

Nick took over the role of Chair from Richard Davis, the former Chief Executive of LifeCare Residences, who took up a new role in his native country of New Zealand earlier in the year after successfully spearheading the development of London’s first retirement village, Battersea Place.

The event, kindly sponsored by Bank Leumi (UK), also provided a forum for ARCO Board members and select guests to discuss the future of the housing-with-care sector, which has seen a flurry of new entrants in recent months.

The AGM and Board Meeting was hosted by ARCO Patron Baroness Sally Greengross, and took place at Bankhouse, a One Housing ‘Season’ retirement community in central London. The newly opened mixed-tenure scheme features 84 shared-ownership and socially rented retirement living apartments in the London Borough of Lambeth. The development has 14 storeys, and includes a restaurant, bar, lounge, on-site domiciliary care service, wellbeing spa, roof terrace with breath-taking views over the London skyline, and will soon include a floating garden for the enjoyment of its’ residents.

In the evening, the retirement community sector movers and shakers debated the future of housing-with-care at the annual ARCO Assembly event, which featured a lively presentation from ARCO Executive Director, Michael Voges, and spirited group discussion. The day concluded with a drinks reception and a three-course meal, which provided a chance for attendees to network, and celebrate ARCO’s achievements.

Nick Sanderson, CEO of Audley and newly elected Chair of ARCO said:
“ARCO has championed the approach of providing retirement housing combined with care and additional facilities, and its members set the standard for the industry. Audley, as a founder member, has been involved since the start, so I am thrilled to have been elected Chair as the organisation continues to grow its influence.

“The retirement housing sector is today faced with an unprecedented opportunity, although one not without its challenges. I look forward to working with the ARCO team and all members to increase the supply of retirement communities that meet the housing and care needs of our ageing population.”

Richard Martin, Relationship Manager at Bank Leumi (UK), said:
“Bank Leumi (UK) has been providing finance to support ARCO members developing retirement communities for more than five years, during which time we have seen the sector firmly establish itself as a distinct category of its own. As a relationship focussed bank, Bank Leumi looks forward to working with ARCO members over the coming years to create funding solutions that will assist in unlocking the sector’s full potential.”


Notes to editors

1. About ARCO: ARCO (the Associated Retirement Community Operators) is the trade association for operators of housing-with-care developments for older people. ARCO was founded in 2012, and is now comprised of 30 private and not-for-profit operators of retirement communities. ARCO represents approximately 50% of the retirement community sector. ARCO sets high standards, and all ARCO members must adhere to the externally assessed ARCO Consumer Code. ARCO does not represent the traditional housing model where limited services and no care is available.

2. About retirement communities: Retirement communities typically consist of individual one or two bedroom flats or small houses, located in a development of similar properties. Residents have access to a range of services and facilities, which will usually include optional on-site care, 24-hour staffing, and dining and leisure facilities, and may also include bars, gyms and craft rooms. Retirement communities are also sometimes referred to as housing-with-care schemes; retirement villages; extra care housing; assisted living; or close care apartments. They sit in between traditional retirement houses (which have less extensive staffing and leisure facilities), and care homes, and can be in urban or suburban locations.

3. About Bank Leumi (UK):
Established in London over a century ago, Leumi Group is today one of Israel’s largest banking groups and a reputable global banking institution. The Group manages assets in excess of $360 billion and $8.9 billion in equities. Leumi operates over 250 branches and offices located across Israel and in key financial centres worldwide. Leumi offers a comprehensive range of specialised financial services to all customer segments.

Bank Leumi (UK) plc, a subsidiary of Leumi Group, has established a reputation as one of the leading foreign-owned banks in London. Offering a full range of corporate banking facilities, the Bank’s service is based on traditional values and personal relationships, assisted by the latest technology. Leumi UK is proud to have earned a reputation as a specialist bank that works hard to build long-lasting relationships with clients, while offering each individual the solution that is best suited to their needs.

Bank Leumi (UK) plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
leumi vector sponsors logo
www.bankleumi.co.uk

 

For further information on ARCO, please contact ARCO’s Executive Director, Michael Voges, on [email protected] or 07415 985 985.

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Resale values for housing-with-care buck retirement housing trend

 

  • Independent research shows resale values for housing-with-care properties performing well.
  • Findings show housing-with-care resale values outperform those for general retirement housing.
  • Property values for housing-with-care properties increased by an average of £41,391 between sale transactions, and closely track HPI.

In response to recent media stories (BBC Moneybox, 9 September 2017) regarding the falls in values for retirement housing, ARCO Executive Director, Michael Voges, makes the following statement:

“Recent media stories have highlighted drops in value of a substantial number of traditional retirement housing apartments. It is important to note that resale values for housing-with-care developments (such as retirement village or assisted living apartments) do not follow this trend and are healthy, with 80% of resales increasing in value and generally following house price inflation.

Traditional retirement housing developments usually include only a limited range of communal facilities and services. In contrast, housing-with-care developments typically offer a much greater range of services and facilities, including care provision. In addition to social care, support services typically include wellbeing services, 24 hr support, on-site dining services, social activities, and leisure facilities which can include craft rooms, fitness suites, swimming pools or libraries. Operators of housing-with-care schemes manage the services and facilities on a long-term basis, and have an ongoing interest in both the success of the schemes and value of the individual properties within them.

Reflecting this difference in product and operational model between housing-with-care and general retirement housing, recent independent research by property advisors JLL has found that the resale values for housing-with-care properties perform strongly. The research finds that 80% of re-sales for ARCO member housing-with-care properties increase in value, and that overall price growth in the sector strongly mirrors average house price trends.

ARCO members strive to set standards, adhere to good practice, and provide high quality services for older people. We believe our sector’s strong resale values reflect this.”

ENDS

 

Notes to editors

1. About ARCO: ARCO (the Associated Retirement Community Operators) is the trade association for operators of housing-with-care developments for older people, comprised of 31 private and not-for-profit operators of retirement communities. All ARCO members adhere to the externally assessed ARCO Consumer Code. ARCO does not represent the more traditional retirement housing model.

2. About housing-with-care: Housing-with-care schemes typically consist of individual one or two bedroom flats or small houses, located in a development of similar properties. Residents have access to a range of services and facilities, which will usually include optional on-site care, 24-hour staffing, and dining and leisure facilities, and may also include bars, gyms and craft rooms. Housing-with-care schemes are also sometimes referred to as retirement communities; retirement villages; extra care housing; assisted living; or close care apartments. They sit in between traditional retirement houses (which have less extensive staffing and leisure facilities), and care homes, and can be in urban or suburban locations. To find an ARCO registered retirement community in your local area please click here: http://arcouk.org/arco-registered-schemes/

3. JLL Research: JLL’s Housing With Care Index (March, 2017) is based on analysis of 22 years’ worth of historical sales data for 2,400 ARCO member housing-with-care property units. It finds that the average price change between transactions was £41,391, with increases in value greatest in London and the East of England. The report estimates that, based on an average annual growth rate of 6.0%, a housing-with-care property in the dataset would double in value in 12 years. JLL Housing-wit-Care Index (2017) can be downloaded here: http://www.jll.co.uk/united-kingdom/en-gb/news/3072/retirement-living-properties-set-to-double-in-value-in-just-over-a-decade-predicts-jll

 

For more information contact ARCO Executive Director, Michael Voges, at [email protected] or on 02036971204. Alternatively email Policy and Communications Manager, Maia Beresford, at [email protected]

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ARCO’s What Next? Conference Returns for A Second Successful Year

conference hallOn 10 and 11 May 2017 ARCO (Associated Retirement Community Operators) was delighted to hold their annual conference and knowledge exchange day – ‘What Next? 2017: A formative year for housing-with-care?’. After the sell-out success of last year’s inaugural event, this year’s conference returned with big ambitions, and had a fantastic outcome, expanding to bring together over 360 delegates, sponsors and exhibitors across the two days. There were a range of high-profile delegates from almost 200 organisations, including senior executives from extra care housing and retirement village operators, and representatives from the public sector, suppliers and investors with a growing interest in this expanding sector. The conference was supported by Gold Sponsors, Nicol Thomas and Carterwood, and Silver Sponsors Trowers & Hamlins, Castleoak, JLL and ENS.

This year’s speakers engaged with the most current trends, challenges and opportunities facing the sector, and shared their expertise and visions of the future of housing-with-care. The conference also saw the exclusive preview of new research from JLL on resale values of housing-with-care properties in retirement communities run by ARCO members, and from ProMatura on retirement community resident satisfaction undertaken in collaboration with ARCO.

The first day of the Conference on 10 May began with a highly enjoyable keynote presentation from Dr Hans Becker, Chairman of the Humanitas Foundation. This captured everyone’s imagination with a discussion of Humanitas’s ‘”Yes” Culture’, and facilitation of residents’ happiness.

ARCO’s Executive Director Michael Voges then joined Kyle Holling from Trowers & Hamlins to outline panel discussionrecent policy developments in the sector, replacing planned keynote addresses from the Housing Minister and Law Commissioner. Their late addition to the programme following the announcement of the general election emphasised the fast-paced nature of change, and they discussed potential policy priorities for the next government we will be electing on 8 June. A panel session by extra care providers looked in more detail at one of the biggest policy changes facing the sector: the proposals to cap rents and service charges in the extra care portion of the sector at Local Housing Allowance rates. They debated how the reform may shape the sector, and how extra care providers could respond to one of their biggest challenges yet.

The second keynote presentation by Professor Graham Stokes, Global Director of Dementia Care at Bupa, outlined the importance of understanding the dementia challenge in a global context. Skilfully weaving impactful statistics with moving personal stories, the presentation ensured that the individual impact on people with dementia and their families remained central to a discussion of how the sector should expand and adapt to be part of the solution to the crisis in dementia care.

Responses to a poll of conference delegates

Responses to a poll of conference delegates

A reoccurring theme throughout the day was the huge potential of new technologies within the retirement community setting, and as a response to the challenges of an ageing population. This was discussed in-depth in a presentation by Dr Praminda Caleb-Solly, from Bristol Robotics Lab, and PhD candidate Katie Winkle. A surprise appearance from Pepper the Robot demonstrated the potential use of robotics to assist with care, exercise and motivation. Delegates responded positively to the presentation, and an interactive poll found that 66% would prefer a robot to help with personal hygiene tasks t0 a paid carer.

In the next presentation Philip Schmid and Anthony Oldfield from JLL presented findings from their important new research on resale values within the retirement community sector. This found that for ARCO member schemes (which provide housing, care and support services, and where operators have an ongoing interest in maintaining a high level of service) resale values track house price inflation, and 80% of resales have risen in value. This was complemented by a case study by Nigel Sibley, Chief Executive of LifeCare Residences, which showed how ongoing operators such as LifeCare continually invest in their schemes over the long term and have a business interest in ensuring properties in their schemes rise in value.robot

 

Dr Margaret Wylde and Peter Robinson from ProMatura also presented on their new customer research, undertaken in collaboration with ARCO. They gave a preview of their findings from the largest UK survey of retirement community residents, providing a unique insight into the experiences, motivations and opinions of residents, and helping us better understand the market. Comparison with findings from US retirement communities provided a thought provoking discussion about what providers here are doing right, and how best to ensure residents feel ‘at home’.

The proggin bar 3ramme ended with a final presentation and panel discussion that investigated new models of tenure. This showed how, instead of focusing on affordable rent or leasehold, new models of tenure might be the next frontier for the retirement communities market. The conference was followed by the ARCO Drinks Reception, kindly sponsored by Nicol Thomas and Carterwood. This was once again brimming with delegates, and featured a very well received new addition – a Gin Bar of local gins and premium mixers. Delegates continued the day’s lively discussions well into the evening.

The Knowledge Exchange Day on Thursday 11 May provided the opportunity for more in-depth discussion with a choice of 10 interactive workshops. These covered topics from vertical villages and event fees, to the US market, deeper insight into the investment outlook for the sector, and the importance of sociable design. There were also tours of Bankhouse, One Housing’s brand new extra care scheme, overlooking the River Thames and Westminster. Delegates found this day highly informative, and a fantastic way to cement and develop ideas raised on the first conference day.

Click here to view our Storify story of key tweets from the day. 

Click here to find out more about ARCO membership.

Presentations and a feedback survey were emailed to all delegates. Please email [email protected] for more information about the 2017 conference, or information about next year’s events.

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Media Enquiries

For all media enquiries please contact:

Michael Voges
07415 985 985
[email protected]