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Inaugural ARCO Summit Season Sell-Out Success

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Spread across three events, ARCO’s inaugural Summit Season was a sell-out success with over 300 delegates from across the sector gathering to discuss the exciting opportunities and challenges in developing, operating and selling housing-with-care developments. Held on the 1st, 6th and 14th March at One Housing’s Arlington Conference Centre, each Summit provided a unique opportunity for operators and stakeholders to delve into the critical topics in the retirement community sector.

Meri speaking sm2The Season kicked off on the 1st March with the Operational Management Summit. Despite the ‘Beast from the East’, attendees battled through the weather to discuss insider secrets for successfully operating retirement communities over the long term. ‘It’s about people, not just property’ was the recurrent theme of the day with sessions covering staff recruitment and retention, operator showcases and the role of chat bots in facilitating conversations around end of life care.

This was followed by the Technology & Development Summit on 6th March which focused on how our ambitious sector can build the thousands of new units needed to meet the housing and care needs of our ageing population. Discussion was heavily centred around the need for planning reform and clarity to ensure the vital growth of the housing-with-care sector.Drink in Museum sm2

14th March saw the finale of the Summit Season with the Marketing & Sales Summit. The day included sessions on grassroots marketing, the latest development in adult social care robotics and practical ways of ensuring compliance with the Law Commission’s proposed event fee Code of Conduct.

All three events included stimulating sessions on how retirement communities could house the technological revolution in adult social care, with showcases from the Bristol Robotics Lab and The Helix Centre.

Drinks and networking after the Summits were held in Arlington’s Museum of Happiness, part of Arlington Conference Centre’s work supporting homeless people in the community to regain their independence and move on to stable futures.

Michael Voges, Executive Director of ARCO said:
‘It is a critical time for our sector. The Summit Season was a valuable opportunity to gather and discuss how the sector can expand its offer to meet the housing and care needs of our ageing population.’